FAQ's
What downloadable files are offered?What forms of payment do you accept?
How long does it take to activate my membership?
What is your refund policy?
How do I download?
What are my options for printing?
If you can't find the answer to your question then please Contact ME
What downloadable files are offered?
All products sold at DecorativePages.com are in digital form and available for members to download.
Everything in the store is offered in the JPEG (Joint Photographic Experts Group) and the PNG (Portable Network Graphics) file formats. Designer paper, embellishments, scrapbook premade templates, and kits are created at least 200 dpi. To read about the JPEG file format click here:www.jpeg.org. To read about the PNG file format click here: www.libpng.org/pub/png.
What forms of payment do you accept?
I accept credit card, debit card or e-check via Paypal. You do not need to open a Paypal account to get your subscription. All you have to do is click payment button on my web site and complete the payment form. For more information on PayPal, click here:www.PayPal.com.
How long does it take to activate my membership?
After I receive your payment, your access information will be sent to the email address provided during the payment process. At that time your account will be automatically activated and you will be able to download anything in the members' area.
What is your refund policy?
To request a refund, contact customer service within 4 weeks of receipt of your order.
How do I download?
Step 1: Login to the member area. Choose what you want to download.
Step 2: Click on the download button which can be found directly below the sample. You will see a prompt that will ask which folder you want to save the file, choose a folder, and press the save button.
What are my options for printing?
First, you need to decide what size you want your layouts, 8.5x11 for premade scrapbook pages and 12x12 for designer paper and kits. Secondly, you need to decide if your going to print at home or have your layouts printed professionally. If you are printing at home, and are interested in obtaining the best results, it is to your advantage to use a high grade photo paper of the same brand as the printer you are using. My preference is matte finish, you get the appearance of traditional layouts. The printer, ink and paper are created to work together to give you the best printing results. You can use good quality cardstock, however, the image will be less colorful and not as clear as the original.
On-line Photo Printers:
Here are some of the most popular on-line companies:
Shutterfly HomeDotphoto Home
Kodakgallery Home
Return to FAQ List